Mediation

• While mediation usually involves discussion of issues around past events, its main focus is on what is going to happen and how people will behave towards one another in the future.

An important part of the mediator’s job is to identify and help resolve the underlying causes of a conflict as well as the symptoms – this means that any agreements reached are more likely to lead to long-term solutions. While mediation usually involves discussion of issues around past events, its main focus is on what is going to happen and how people will behave towards one another in the future.

Because mediation is informal it can be a quick and comparatively cheap method of resolving disputes.

Who can ask for Mediation?

In the workplace the request for mediation can come from the employer and / or one or more employees involved in, or effected by, the dispute. In a domestic situation the request may come from the person / persons directly involved or indirectly effected. The important criteria is that all parties involved must eventually agree to the process for Mediation to take place.